While shipping times may vary depending on your location, rest assured that we strive to deliver your order as quickly as possible. Most orders are processed and shipped within 3 - 4 days.

Yes, we offer free worldwide delivery on all orders. Whether you're in Paris or Tokyo, shipping is on us! Enjoy the convenience of shopping from anywhere in the world without worrying about additional shipping costs.

If your item arrives damaged or defective, please contact us immediately upon receipt. We will evaluate the issue and provide assistance with your return.

We do not offer exchanges or store credit due to the limited nature of our items. However, if you receive an incorrect item, we will review your request for a replacement. Please contact us at AlJamal.Luxe@gmail.com for further assistance.

Detailed product information, including materials, dimensions, and care instructions, is available on each product page. If you have specific questions, feel free to reach out to our customer service team for assistance.

Yes, each order includes a card with jewellery care tips to help you maintain the beauty and longevity of your purchase. Follow these guidelines to ensure your jewellery stays looking its best

Finding the right ring size is crucial for a comfortable fit. Use our online ring size guide, which offers step-by-step instructions on measuring your ring size accurately. Alternatively, visit a local jeweller to have your ring size professionally measured.

If you accidentally order the wrong size, don't worry! Contact our customer service team, and they will assist you in exchanging your item for the correct size.