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Customers ask...
Yes, our products are precisely coated with pure stainless steel for water and sweat resistance, ensuring no fading or tarnishing concerns. Men's pieces also feature waterproof and sweatproof properties with the use of pure steel.
If you receive a damaged or defective item from Al-Jamal, please contact us promptly for assistance. Refunds or exchanges are not available for changes of mind. Inspect your order upon arrival and notify us of any issues within 2 days.
All items are covered by a Lifetime Warranty against rust or tarnish, except for watches & fine jewelry which have a separate warranty. For standard jewelry, if you ever experience any fading on your jewelry, just e-mail us a photo and we'll get you taken care of.
Al-Jamal jewelry is designed for daily wear using real gold plating and hypoallergenic stainless steel, ensuring durability and skin-friendly properties. Enjoy wearing your piece worry-free, even in the shower.